Emergency Plumbing 101: What to Do Before the Plumber Arrives

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Waking up or coming home to a plumbing disaster can easily startle anyone, but going into panic mode in an instant is the last thing you want to do. While many emergency plumbing issues, like burst pipes, can be overwhelming, knowing how to handle them before experts arrive can help you lower the risk of bigger water damage and more complex repairs.

So, what should you do? Here’s an easy guide that will teach you how to handle every plumbing emergency while help is on its way.

1. Stay Calm and Assess the Situation

Do you remember what you felt the first time you found out about your first plumbing problem at home? How about your most recent? No matter how often or how much experience you’ve had with plumbing troubles, there’s always that dreaded worry you can’t shake. Knowing it’s just a matter of moments before more complex repairs or water damage strike, it’s almost expected to get overwhelmed.

However, panicking can only do more harm. Your priority should be staying calm and assessing the situation. Sometimes, the source of plumbing disasters is hard to pinpoint, and it’s only trickier if you’re rattled. So, maintain your calm and thoroughly inspect the immediate area affected. This will help you identify the problem faster and take precautionary measures should your safety be at risk.

2. Shut Off the Water Supply

A pipe gushing water uncontrollably is your biggest concern. In any situation, controlling your water flow is the best way to keep water damage from wreaking more havoc in the affected area. 

If the problem is isolated to a single sink or toilet, you can turn off the control valve in it. But if you’re dealing with multiple plumbing disasters at once, you’re best option is to turn off your whole-home water supply. You can do it by locating your main shut-off valve, often located beside your home facing the street or in your basement.

Most of the time, a shut-off valve is a round wheel valve or lever handle type. Both of these can be switched off by hand. However, they can also get stuck if they haven’t been moved or cared for a long time. Don’t force them if they’re stuck, for they may break. Instead, use a plumbing wrench to gently loosen them gradually. If it still won’t do the job, try switching the individual valves to your fixtures. This will help you minimize the leak and potential water damage.

3. Turn Off All Your Water-Using Appliances

Using your appliances during a major plumbing problem, like burst pipes or backups, can only worsen the situation. You’re not supposed to run your tap to avoid bigger leaks or more severe flooding. 

Sometimes, the lack of water supply can backfire on your appliance. A running heater with no water, for instance, can cause serious damage to the unit. If your heater uses gas, start by turning off the gas supply. Then turn off the heater itself. This simple step helps you avoid overheating or pressure buildup, which can lead to a fire hazard.

4. Tackle Small Leaks Temporarily

Many homeowners shrug off minor leaks at home. They think it’s not as urgent as a burst pipe or a major water backup just because it doesn’t carry the same inconveniences. However, even minor leaks can lead to the most severe damage.

The constant water escaping through your pipes can seep into your floors, walls, and furniture. Before you know it, these surfaces already have irreversible water damage. So, while the plumber is on their way, try plugging the leak on your own.

The first thing to do is turn off the nearest shut-off valve. Next, dry the water that has already leaked. Use a mop, towel, or rags to soak up the excess water. Then, put a bucket to catch the gushing water. If you have plumber’s tape, you can wrap it around the leak to slow it down, should you fail to completely shut off the water supply.

These fixes are not permanent, but they can protect your floors and furniture from more damage. A quick response here will always work in your favor.

5. Clear the Area

Water spreads quickly and can ruin your belongings in just a few minutes. That is why it is important to clear the affected area right away. Move rugs, electronics, furniture, and anything else that could get damaged.

Use towels to block off the water if needed. If the area is safe, unplug electrical items and lift them off the floor. The goal is to protect your property while also making space for your plumber to work when they arrive.

6. Do Not Use Other Plumbing Fixtures

It might seem safe to use the toilet or run a quick load of laundry, but during a plumbing emergency, this is not a good idea. Using other plumbing fixtures can make the problem worse. It might add pressure to the system or even spread the water to new areas. Until the plumber arrives and checks your system, avoid using sinks, showers, or any appliances that use water. It is always better to play it safe.

7. Document the Damage

Emergency plumbing services are one of the most expensive. So, make sure you’re not shouldering the additional costs caused by the potential damages to your belongings or home. We’re talking about putting your insurance to good use. 

Before you clean up anything, take a few moments to document the damage. Use your phone to take clear photos and videos. Focus on the leaks, the water spread, and any items that got soaked. If your walls, floors, or belongings are affected, make sure to record that as well. This step can help with insurance claims and also gives your plumber a better idea of what happened. Good documentation can save time and prevent confusion later.

8. Call a Plumber

Now that you have done everything you can, it is time to call in a professional. Look for a licensed plumber who offers emergency services. Be ready to explain what happened and what steps you have taken. Let them know if the water is off, if the heater is off, and how much water was involved. The more details you can share, the better prepared the plumber will be. A quick call can lead to a faster and smoother repair.

Tackle Plumbing Disasters Fast with Solace Plumbing Heating & Air Emergency Plumbing Services

Time is your biggest concern in any urgent plumbing situation, so make it work in your favor. While you do your best to minimize the problem, don’t forget to call the most trusted emergency plumber.

At Solace Plumbing Heating & Air, we have a standby team for emergency plumbing needs. We’re the go-to for affordable, no-delay plumbing response. From burst pipes to sewer troubles, our team will be at your front door when you need us most.

Call us today, or book online!

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